Division 02 — Healthcare Revenue Cycle

Claims Submission & Scrubbing

Clean-claim submission with pre-check scrubbing to catch errors before payers do.

Submit Clean Claims, Get Paid Faster

Claim submission is where the revenue cycle succeeds or fails. Even small errors can trigger denials that delay payment for months. Arrox Global's claims submission process includes rigorous scrubbing that identifies and corrects errors before claims ever reach payers. The result is higher first-pass acceptance rates, faster payment, and fewer denials to manage.

Pre-Submission Scrubbing

Automated and manual review catches coding errors, missing information, and payer-specific requirements before submission.

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Higher Acceptance Rates

Clean claims accepted on first submission reduce the need for rework and accelerate your cash flow.

Faster Payment

Claims that pass payer edits quickly move through processing, reducing days in accounts receivable.

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Reduced Rework

Fewer denials means less time spent correcting and resubmitting claims, freeing your team for other tasks.

Our Claims Submission Process

Multi-layered review to ensure claim quality.

Step 1

Claim Assembly

We compile all required information including patient demographics, insurance details, coding, and documentation.

Step 2

Automated Scrubbing

Claims run through automated edits checking for coding compliance, missing information, and common payer rejection reasons.

Step 3

Manual Review

Experienced billers review complex claims and any flags from automated scrubbing before submission.

Step 4

Electronic Submission

Clean claims are submitted electronically to appropriate payers with tracking for monitoring and follow-up.

Frequently Asked Questions

What types of claim errors does scrubbing catch?

We catch coding errors, missing modifiers, invalid code combinations, missing required fields, patient demographic mismatches, and payer-specific requirements.

Do you submit claims to all payers?

Yes, we submit claims to all commercial insurance plans, Medicare, Medicaid, workers' compensation, and other payers through appropriate clearinghouses and direct connections.

How quickly are claims submitted after services are provided?

We typically submit claims within 24-48 hours of receiving complete documentation, ensuring timely submission within payer filing deadlines.

What is your first-pass acceptance rate?

Our clients typically see first-pass acceptance rates of 90-95%, significantly higher than industry averages, due to our rigorous scrubbing process.

Ready to Improve Your Claims Submission?

Contact us to discuss how we can increase your acceptance rates and accelerate payment.

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